From time to time , Total Sports does have promotional offers that we do our best to inform you of. These are occasional and sometimes more than offer may be open at the same time.
Please note :
Terms and Conditions.
If you miss an offer at the time of booking, Total Sports will not add the discount retrospectively.
Any discount or offer, cannot be used in conjunction with any other offer, with only one offer per customer at that time.
Yes, we are Ofsted-registered. This basically means we work to the highest standards of care and are regularly inspected – just like your child’s school would be. It also means we can accept Childcare vouchers. Our Ofsted registration number is EY490152. Below are the providers we use and the codes you will need.
PROVIDER: TOTAL SPORTS LIMITED code needed
EDENRED (or ACCOR) – P20524638
COMPUTERSHARE – 0014588482
FIDELITI – LOOK UP TOTAL SPORTS FROM THE POSTCODE : YO26 6BB OR CODE TOTO22C
CARE 4 – 10108994
KIDDIVOUCHERS – YO26 6PA
CO-OP VOUCHERS – 85105941
SALARY EXCHANGE
KIDS UNLIMITED
RG CHILDCARE– 46436098186
APPLE CHILDCARE
ALLSAVE VOUCHERS
BUSY BEES BENEFITS
SODEXO – 827198 – Use Post Code – YO24 4JW
Tax Free Childcare – 50003491633 – Using our Ofsted number EY490152 or Post Code YO26 6PA
A question asked a lot! Yes is the answer. You can book any camps up to MIDNIGHT the night before.
You cannot book on the day or turn up on the day without booking in advance.
All booking is online – click the “Book Now” button on our Homepage.
Much more relaxed activities as it is such a busy day. A mixture of board games and arts and crafts. We also do some other little games to make sure that your children have a fun time.
Clothes that are appropriate to the weather conditions as we are outside a lot. Soccer players need shin pads and can bring boots as well, dependent on conditions. All need to bring trainers/plimsolls, not shoes – please ensure that all children have appropriate footwear.
Total Sports Limited does not issue refunds for any reason, including non-attendance.
If your child is unable to attend, please email or phone our head office before 9.30am. Please do not send your child to camp if they are ill as this can spread infection to other children and staff.
We know plans can change and that’s why we offer you a choice of flexibility with your booking. Please choose the right level of flexibility for you.
If you book our Insurance option you can change your dates or cancel right up until the last working day before your child’s first day at camp in any week. Plus, if your child is ill and can’t attend, we’ll make up the days or refund you, your choice.
With our Non-Insurance option, you can book now knowing that you can still make changes to your booking up to 14 days before your booking starts. This booking option is non-refundable due to illness or any other curtailments. A credit note cannot be issued or a change of date under any circumstances unless you have booked the insurance option.
Yes and a Non-fizzy Drink. Please note we do have children attending with nut allergies, and whilst we cannot guarantee a nut free environment we would encourage you not to pack nuts in your child’s packed lunch.
Pretty much! We are closed occasionally during some Christmas holidays depending upon how it falls and also Bank Holidays.
Standard Hours – 8.00am – 4.00pm
Extended Hours – 8.00am – 5.30pm
PLEASE NOTE – LATE PICK UPS CHARGES :
We don’t like to do this but due to the staffing costs and our very flexible hours, we feel we have to charge under all circumstances for late pick-ups as follows :
For every 15 minutes after the session ends a charge of £10 will be made for each child (for example, if you collect your child at 4.10pm or 5.40pm you will be charged £10; if you collect your child at 4.20pm or 5.50pm you will be charged £20). With such a long day we have to be strict on this charge. The vast majority of clubs we know, do this. We know traffic can be an issue or unexpected accidents. Unfortunately, our team still have to wait and we have to pay them, so all charges will apply in all circumstances.
DROP OFFS
All children will be dropped off between 8am – 9am. After this time doors at all venues are locked to ensure the safety of the children.
If you arrive after this time, there is a venue telephone number which you can call on some occasions, however due to lack of signal or dealing with the other children, this may not be answered straight away. You can also call the office number 03444 14 13 13, and our admin team will contact staff situated at all venues.
If you know in advance that you will be arriving after 9.00, please email or call to let us know, we can then look out for you.
PICK UPS
For every 15 minutes a parent is late for picking up their child, a charge of £10 will be incurred. E.g. Arriving at 5.45 to pick a child up will activate a £10 pick up charge, arriving at 6pm would result in a £20 charge and so fourth.
Why is this?
All children activity providers charge this as a minimum rate for late pickups. This is because 2 members of staff have to be paid for the time of looking after your children and venue hire.
What about Traffic or Work Commitments?
We realise this is 90% of the problem, and is often out of your control. However, we still have the same costs to incur,
When do I pay my fine?
The fines will be paid directly to our coaches on pickup.
What if I don’t have the money?
If it is not possible to pay the fine on arrival, that is fine, but payment must be received before your children can attend a holiday club again.
Due to Ofsted legislation, we take children from their 5th birthday on wards.
No – You can do as many or as few days as suits you and your children.
Yes – so we can get the staff:children ratios correct – and we are popular!