CHILDREN DON’T NEED TO BRING ANYTHING IN PARTICULAR FOR WRAP AROUND JUST THE THINGS THEY NEED FOR THEIR SCHOOL DAY. IF THEY WOULD LIKE TO BRING A SNACK OR A READING BOOK THEN THIS IS FINE. WE ASK THAT CHILDREN DON’T BRING ANY ELECTRONICS OR GAMES IN CASE THEY ARE BROKEN AT THE CLUB.

• When i collect my child from wrap around, what do i need?

ALL PARENTS/GUARDIANS WANTING TO COLLECT THEIR CHILDREN MUST HAVE THEIR PICK UP CODE. THIS IS A UNIQUE CODE ON YOUR ACCOUNT AND ENSURES DISMISS CHILDREN TO THE APPROPRIATE ADULT. IF YOU’RE UNSURE OF YOUR CODE HEAD ONTO OUR WEBSITE, SELECT THE MY ACCOUNT SECTION, LOG IN TO YOUR ACCOUNT AND YOUR CODE WILL BE FOUND THERE. ANY PARENT WHO IS UNABLE TO PROVIDE A CODE WONT BE ABLE TO TAKE THEIR CHILD UNTIL THEY’RE ABLE TO PROVIDE IT.

• who will be looking after my children?

ALL OF OUR STAFF ARE DBS CHECKED AND COME FROM A CHILDCARE BACKGROUND. OUR TEAM COMPRISES OF DEDICATED WRAP AROUND WORKERS WHO HAVE A NUMBER OF YEARS OF EXPERIENCE IN THE INDUSTRY, FULL TIME COACHES WHO DELIVER PE IN SCHOOLS AND PART TIME STAFF WHO HAVE EXPERIENCE IN CHILDCARE SETTINGS. ALL STAFF RECEIVE TRAINING BEFORE THEY START AT THE CLUB AND GO THROUGH A PROBATION PERIOD TO ENSURE THEY ARE PROVIDING THE BEST LEVEL OF SERVICE.

• What happens if my child has a medical accident?

AT EVERY CLUB WE HAVE A STAFF MEMBER WHO IS PEDIATRIC FIRST AID TRAINED. IF THEY HAVE AN ACCIDENT THEN OUR FIRST AIDER WILL PROVIDE INITIAL TREATMENT AND COMPLETE AN ACCIDENT REPORT FORM ON OUR ONLINE SYSTEM. IF THE FIRST AIDER FEELS THAT FURTHER MEDICAL CARE IS REQUIRED THEN THEY WILL CALL THE CONTACT ON THE CHILD’S ACCOUNT TO DISCUSS. WHOEVER COLLECTS THE CHILD WILL NEED TO SIGN THE MEDICAL REPORT FORM TO SAY THEYVE BEEN MADE AWARE OF THE ACCIDENT AND WHAT TREATMENT HAS BEEN ADMINISTERED. IF THE ACCIDENT IS MINOR THEN PARENTS WILL BE INFORMED AT COLLECTION

• what happens if my child has an allergy or food intolerance?

ON THE NOTES SECTION OF YOUR BOOKING PLEASE STATE ANY ALLERGIES OR INTOLERANCES. THIS WILL THEN BE PASSED ONTO OUR WRAP AROUND TEAM WHO WILL MAKE NOTE ON OUR INTERAL CHART SYSTEM. WE ARE ABLE TO CATER FOR ALLERGIES AND INTOLOERANCES WITH OUR FOOD OFFERINGS AND PROVIDE OPTIONS TO CHILDREN FOR BREAKFAST AND SNACKS. WE ARE A NO NUT ENVIRONMENT AT ALL TIMES.

• my children are at another club before wrap around, what happens?

IF YOUR CHILDREN ATTEND ANOTHER CLUB BEFORE WRAP AROUND THEY WILL BE BROUGHT OVER TO THE CLUB BY THE STAFF MEMBER OF THE CLUB. THEY WILL THEN PUT THEIR BELONGINGS ON A PEG AND BE ASKED IF THEY WOULD LIKE ANY FOOD OR DRINKS

• does anything change in the winter months?

IN THE WINTER WE ARE RESTICTED WITH OUR USE OF OUTDOOR SPACE DUR TO THE WEATHER AND LIGHT. CHILDREN WILL BE ABLE TO PLAY OUTSIDE UP UNTIL A SET TIME AND THEN WILL BE ASKED TO STAY UNDER THE SHELTER OR IN THE BUILDING. IF CHILDREN GO OUTSIDE THEY MUST WEAR A COAT.